Trust & compliance

When a player pays for one of your events, that payment belongs to your store. You — not LuckyLGS— are the merchant of record. Money flows into your own connected Stripe account and pays out to your bank. You're responsible for delivering your events, and for refunds, chargebacks, and any sales tax that applies to what you sell.

• We use Stripe Connect. During onboarding, your store accepts Stripe's Connected Account Agreement directly with Stripe — we don't sit in the middle of that.
• Stripe performs the identity and business verification (KYC) required by financial regulations.
• Payouts, refunds, and disputes are managed from your own Stripe dashboard.

Card numbers are only ever entered on Stripe-hosted pages — both during onboarding and (soon) at checkout. This application never receives, processes, or stores card details, which keeps our payment-card compliance in the lightest category (PCI DSS SAQ A). Stripe is a certified PCI Level 1 service provider.

• Each store is an isolated tenant. Database row-level security means one store cannot read another store's data.
• We collect only what's needed to run events and community features — store details, staff accounts, and the names/emails of players who register.
• Data is hosted on managed infrastructure (Postgres via Supabase); payment processing is handled by Stripe.

Full details — what we collect, why, who we share it with, and your rights — are in the Privacy Policy.

LuckyLGSis for casual, non-sanctioned events (Commander nights, leagues, learn-to-play, paint nights, casual prereleases, RPG one-shots). Officially sanctioned tournaments must be run through the game publisher's official tools; we don't replace those.

Email keelanbell77@gmail.com.